Information questions
Frequently Asked Questions
Will I receive the same product that I see in the picture?
- Product Accuracy: We strive for accurate images of color, size, and features.
- Minor Variations: Lighting, screens, or natural materials may cause slight differences.
- Packaging & Accessories: Packaging or included items may vary; check descriptions for details.
- Product Updates: Manufacturers may update designs, noted in descriptions when significant.
Delivery charges for orders from the Online Shop?
- Free Shipping: Available on select products, noted on the product page.
- Standard Shipping Costs: Based on destination, package weight, and chosen shipping method. Costs are shown at checkout.
- Reliable Partners: We use trusted shipping providers for timely, secure deliveries.
- Delivery Times: Most orders arrive in 7-21 business days, though times may vary by location.
How long will delivery take?
- Standard Delivery: Arrives in 7–21 business days after processing.
- Expedited Shipping: Arrives in 5–10 business days when selected at checkout.
- Processing Time: Allow 1–3 business days before shipment.
What exactly happens after ordering?
- Order Confirmation: You’ll receive an email with order details. Review it and contact us immediately if there’s an issue.
- Order Processing: Processing takes 1–3 business days for payment verification, product checks, and shipment prep.
- Order Shipment: Once shipped, you’ll get an email with a tracking number to monitor your delivery in real time.
- Delivery: Your package will arrive within the estimated timeframe, and you’ll be notified when it’s out for delivery.
How do I subscribe to the newsletter?
- Find the Subscription Form: Scroll to the bottom of any page or visit the "Newsletter" section.
- Enter Your Email: Input your email address in the provided box.
- Click Subscribe: Hit the "Subscribe" button to join.
- Confirm Your Subscription: Check your email and click the confirmation link.
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