Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?
  • Product Accuracy: We strive for accurate images of color, size, and features.
  • Minor Variations: Lighting, screens, or natural materials may cause slight differences.
  • Packaging & Accessories: Packaging or included items may vary; check descriptions for details.
  • Product Updates: Manufacturers may update designs, noted in descriptions when significant.
Delivery charges for orders from the Online Shop?
  • Free Shipping: Available on select products, noted on the product page.
  • Standard Shipping Costs: Based on destination, package weight, and chosen shipping method. Costs are shown at checkout.
  • Reliable Partners: We use trusted shipping providers for timely, secure deliveries.
  • Delivery Times: Most orders arrive in 7-21 business days, though times may vary by location.
How long will delivery take?
  • Standard Delivery: Arrives in 7–21 business days after processing.
  • Expedited Shipping: Arrives in 5–10 business days when selected at checkout.
  • Processing Time: Allow 1–3 business days before shipment.
What exactly happens after ordering?
  • Order Confirmation: You’ll receive an email with order details. Review it and contact us immediately if there’s an issue.
  • Order Processing: Processing takes 1–3 business days for payment verification, product checks, and shipment prep.
  • Order Shipment: Once shipped, you’ll get an email with a tracking number to monitor your delivery in real time.
  • Delivery: Your package will arrive within the estimated timeframe, and you’ll be notified when it’s out for delivery.
How do I subscribe to the newsletter?
  • Find the Subscription Form: Scroll to the bottom of any page or visit the "Newsletter" section.
  • Enter Your Email: Input your email address in the provided box.
  • Click Subscribe: Hit the "Subscribe" button to join.
  • Confirm Your Subscription: Check your email and click the confirmation link.
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Information about us

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